At Neiteelavie, we’re committed to delivering exceptional service and high-quality apparel to our customers across the United States. Our goal is to ensure that every order reaches your doorstep swiftly and safely.

⏱️ Order Processing Time

We process and dispatch orders as quickly as possible once payment is confirmed:

  • 2D Printed Items: Ships within 1–3 business days
  • 3D Printed Items: Ships within 2–4 business days

Please note that business days exclude weekends and public holidays.

📦 Estimated Shipping Times

  • Standard Shipping:
    • 2D Printed Products: Delivered within 4–6 business days
    • 3D Printed Products: Delivered within 7–10 business days
  • Expedited Shipping:
    We offer express shipping options that can reduce standard delivery times by 1–2 business days, depending on your location.

📌 Delivery estimates may vary depending on postal service conditions and peak seasons. We will always provide a tracking number once your package ships.

🕵️ Delayed or Missing Orders

If your order has not arrived within 4 weeks from the shipment date:

  • Please contact us promptly.
  • We will initiate a thorough investigation with the shipping carrier.
  • If your item is deemed lost, a refund or replacement will be issued accordingly.

🤝 Customer Satisfaction Guaranteed

We value your trust and are fully committed to providing a seamless shopping experience.
If you have any delivery concerns, please don’t hesitate to contact us via:

Neiteelavie – Trending U.S. Apparel, Delivered with Care.